Harger: McDonald’s is killing the self-serve soda fountains. My coworkers are taking it personally. I have questions

McDonald’s is phasing out self-serve soda fountains nationwide, a transition that began in 2023 and will be complete by 2032. Customers will now receive drinks directly from employees instead of refilling their own cups. The change marks the end of free refills at the chain’s U.S. locations.